The Backstage Blog

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The Backstage Blog

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In this blog, I explain how I'm building educational content. I'm trying to be as transparent as possible so that it might motivate others to create such content too.

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The Backstage

My 5 favourite articles

All the articles

September 2023

A few mistakes and lessons learned when running webinars

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How long does it take to edit and publish the video of a webinar?

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How long does it take to import content in my digital brain?

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Why I've built a landing page for my service design digital brain?

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How I upgrade my video content with AI when I import it in my digital brain

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How and why I'm using AI labels in my digital brain

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5 tools I use to organize a virtual book tour

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August 2023

4 ways I use notion.ai to help me run the Swiss Service Design Network

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July 2023

Why I’m migrating my content to a knowledge base built with Intercom

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June 2023

How long does it take to make a video Q&A?

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How I use Descript to create new Service Design content

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May 2023

A short review of SiteGPT

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Ask AI: Why I'm trying to create a specialized AI in Service Design

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Early exploration of 8 apps to create a specialized Service Design ChatGPT tool

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How I use audio notes to write when I'm not motivated

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April 2023

Why I asked a pro photographer to create a library of portraits

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The newsletter has a new archive page

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March 2023

How I "hack" podia to create my blog and help center

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How I prepare my weekly newsletter with Notion and Podia

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February 2023

How I used Notion AI to write a summary of a webinar

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A first prototype for a Tiny Service Design Bible

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December 2022

How much it costs me to create a book?

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How I write and prepare my newsletters

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Why I'm taking my newsletter more seriously

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A first experiment using AI to write educational content

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How I create and maintain my Service Design Questions and Answers Library

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How I created a course with a small burn or little effort mindset

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November 2022

Why I re-commited to Podia for the next few years

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October 2022

Reflections after a 3 day book editing sprint

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How I write in the open with a timeline of changes

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How I manage references and sources in the books I write

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How I onboard early reviewers for my books

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September 2022

How writing a newsletter helps me fight my imposter syndrome

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Tiny apps that help to write a book

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August 2022

Book writing update

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How much time does it take to publish a webinar?

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What tools do I use to publish my webinars?

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April 2022

Shadowing: How I edit a Service Design Principle

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March 2022

How I edit my drafts to make them ready for a book

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How I try to make automated email sequences that don't suck

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January 2022

How I shoot my video guides

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How I'm starting the work on a new book of the Service Design Principles Series

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How I'm building my next free course in the open

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December 2021

How and why I'm changing my prices

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A big update to the website

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September 2021

How I wrote a book, this time with a baby 🍼

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August 2019

How did I prepare the marketing side for a conference

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July 2019

How much money did I make in 7 month with online courses and books? 💸

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A new writing routine with trains and crazy landscapes 🏔

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How long does it take to write the first draft of a book?

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June 2019

Prototyping the workshop planner app ⏰

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The story behind "Why workshops work"

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A big update to the website 🚀

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May 2019

How long does it take to prepare 10 articles

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How I prepared my social media posts for the next year

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What's in the making (May-June 2019)?

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How much time does it take to create a workshop template?

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How I come up with content ideas for my books

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April 2019

What online tools do I use to build an online course?

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How I shoot my online course videos

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How I prototyped the videos of my first online course

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How long does it take to make a video online course

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Starting the behind the scenes

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Meet the creator

I'm Daniele an Innovation Coach and Service Designer from Switzerland.

I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot.
Today I want to share these learnings back with the community. That's why I've built the Swiss Innovation Academy.

Newsletter

Weekly Service Design Digest

I share once a week the latest resources I've built around Service Design.