Books on innovation

For those who love to read you'll find here books that teach you innovation skills that you will be able to use today.
See the recommended book

Recommended book

Service Design Principles 1-100
100 ideas to improve the user and customer experience in simple and practical ways.
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Why do workshops work? [beta]

Learn why workshops are such a great collaboration tool for any organization.

Free Course: What is Service Design?

In this tiny course you'll learn what Service Design and why it is so powerful to enhance the user and customer experience.

Free Course: What is the Service Designer mindset?

A tiny course to learn how service designers think differently in order to create better services and understand their customers

Interviews for lazy people

Learn how to make interviews that produce good results but without too much effort.

A Tiny History of Service Design

A tiny two hour read ebook that goes through the historical events that created what Service Design is today.

Ten simple UX rule of thumbs

Basics of Ideation for Innovation (Alpha version)

Service Blueprint for lazy people

Learn how to build a Service Blueprint in a fast and efficient way like a lazy innovator.