This course is composed of 7 chapters that will give you an overview of what Service Design is. You'll discover:
What Service Design is
Where does Service Design come from
What do Service Designers do
What the impact of Service Design for business is
What the tools and methods of service design are
What special terms service designers use
Who practices service design
12 links to additional resources
The course doesn't stop with its own content. You'll get a curated list of external resources like books, tools, directories, glossaries, case studies to continue your exploration in the world of Service Design.
A 20% coupon for your next course
Good students should be rewarded that's why by following this free course you'll get a 20% coupon on your next online course on Service Design.
Daniele is an Innovation Coach and Service Design with 9+ years of experience helping organizations around the world to find simple solutions to complex problems.