Thank you so much for this amazing course. I have just switched careers to move into Service Design and this has been so useful and inspiring! I love the way you explain things, you do it so clearly and you cut through all the academic jargon that can really put people off. Fantastic! 

As someone who wants to get into Service Design, you have turned my initial interest into something huge. Finished this in a day and was fully invested! Cannot thank you enough for creating this amazing course, packed with invaluable resources and crystal clear (and user friendly ;) ) explanations of the concepts! Keep up the excellent job, you really are an inspiration! 

I just can't even say how thankful i am for this course you created. I had just a clue of what SD was and this course that you created has been exactly what i needed! Clarified many doubts and you have a way of teaching things that is very easy to get... and well, no doubt you have a looot of knowledge to share.

What a fab course thank you very much Daniele! This was my first introduction into Service Design and I found it incredibly useful with all the resources and links etc. I definitely feel motivated to continue learning more about this field and who knows, maybe one day I will be able to join the growing community!

Thank you so much for your generosity, not just in this course but in the others on this website. Your references that allow for more in depth knowledge and clarity of explanations without the need to sound smart. You exemplify what we all say that we are trying to achieve, making the knowledge as accessible to everyone as possible to start this movement and empower everyone.

I truly appreciate it, as I am sure do many.

Great collection of useful and easy to grasp information. I was just starting to understand the service design field. Few weeks ago, I didn't it was a thing. It's very broad and interesting. I just might end up working in it. 

I feel so proud I finished the free course. It gives me lots of new tools and concepts to work with experience design and service design. 

Wow, this platform is so helpful and brilliant for a beginner who also has so deep love in service design!

Amazing course Daniele, you are an inspiration! thank you so much.

I just wanted to drop you a quick note to express my heartfelt thanks for all the time and effort you've dedicated to the service design course. As a designer, I've always been curious about the role service designers play in projects, and I'm thrilled that I discovered this course online. Your hard work hasn't gone unnoticed, and it's greatly enriched the course experience for me. Thank you.

Thank you so much for this thoroughly entertaining and informative course!

I have just started in the service design team for my local government and your course has provided me with some valuable insight!

This is the best course for beginners ever!!! Thanks Daniele for your work here. As a student who wants to change major, this is an absolutely useful and systematic course for me.

"Well written and bull-shit free, it's a great resource that I am recommending to everyone who wants to understand service design."

"This was a fantastic course and much appreciated. I'm currently in marketing and wish to change careers to service design. It appeals to my inner project manager and, having completed the Mindset course too, I can understand why :-)"

This is awesome. I stumbled upon Service Design reading on service marketing. Service marketing literature has been inadequate in solving organizational challenges . I love the approach of service design and l believe it will be easier to implement in service organizations. Thanks for the free lessons.

Thanks again Dan, for your bite-sized content, straight to the point and easy to process🤩🤩

Hi Daniele, thank you for this course. The way you teach is super engaging and fun, I loved it

I was interested in service design and I had done a few small projects. This course is a very coherent course that explained the contents of this field. The examples were very comprehensive and I learned the entire contents with great enthusiasm. Thank you.

I want to thank you for taking the time and making these courses possible. I find them easy to understand, interesting to continue reading, and logical behind its fun scene.

I only have to say THANK YOU. I've been looking for years where my passions come together, a couple of months ago I came across the concept of ‘service design’ and I'm passionate about it. With that came the frustration of: I don't really know what it is and I know I've done some of it, but how to show it.

At my peak of frustration I found this course, it literally came as a gift. I will take it as such and I know that the passion you put into its creation is part of the spark of energy I was looking for to start (or maybe rename my experience). Again: THANK YOU, THANK YOU, THANK YOU.

You are doing something amazing, people like you are truly inspiring. I feel 100x more motivated to continue growing in the Service Design field and spread the love for what our goal is and why it's so important for people and companies to apply service design approaches and thinking to what they do!

Thank you so much!