How to find out if you make people feel like shit?
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Introduction
Eat Your Own Shit
Use the Honestly, Would You Do That? ...
Be Ready to Get Slapped by Your Custo...
Great Ideas from Yesterday Might Suck...
Test Your Service with Extreme Users ...
Don’t Ask, Observe Behaviors
Don’t Ask for Feedback, Hunt for Feed...
Bonus video: How to use Advanced Sear...
Do Not Send Surveys to a Small Team
Going further 🎁
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How to find out if you make people feel like shit?
Buy now
Learn more
Thank you 💌
Introduction
Eat Your Own Shit
Use the Honestly, Would You Do That? ...
Be Ready to Get Slapped by Your Custo...
Great Ideas from Yesterday Might Suck...
Test Your Service with Extreme Users ...
Don’t Ask, Observe Behaviors
Don’t Ask for Feedback, Hunt for Feed...
Bonus video: How to use Advanced Sear...
Do Not Send Surveys to a Small Team
Going further 🎁
12 Lessons
Thank you 💌
Introduction
Eat Your Own Shit
Use the Honestly, Would You Do That? ...
Be Ready to Get Slapped by Your Custo...
Great Ideas from Yesterday Might Suck...
Test Your Service with Extreme Users ...
Don’t Ask, Observe Behaviors
Don’t Ask for Feedback, Hunt for Feed...
Bonus video: How to use Advanced Sear...
Do Not Send Surveys to a Small Team
Going further 🎁