I'm Daniele an Innovation Coach and Service Designer from Switzerland.
I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot. Today I want to share these learnings back with the community. That's why I've built the Swiss Innovation Academy.
Watch my talk at the Global Service Design Conference about the book
What you'll learn in this book
In this book you'll learn what are the events, people and ideas that made Service Design such a successful field today. We will go way back in the past up to 10,000 BC and come back to our days.
A book for the Service Design nerds
If you are new to the world of Service Design, this book isn't for you. This book is made for people who study Service Design or practice it and want to have a deep dive in the history of their beloved field.
Also available in Russian
Olga and Sergei from the agency Vzleti have translated the book "A Tiny History of Service Design" in Russian and have even created an audio version of the book.
Sorry but the print version of the book is unavailable at the moment until I find a new "print on demand" partner that has a good enough ethical practice with its employees.
What is this book about?
This book goes through the events, people, publications and ideas that made it possible for Service Design to be such an exciting field today.
It's a small 2 hours read written by a Service Design practitioner and nerd. For more information check this page out.
What files do I get?
You get a PDF and an EPUB file. The PDF version can be read anywhere and can also be printed out on your own printer. The EPUB file can be read in any ebook reader.
What about DRMs?
Neither the ebook or the PDF file have any DRMs.
I personally hate to being blocked with my files so I don't want to block you either 💌
Why should I buy it here and not on Amazon?
The price of the ebook is the same here and on Amazon. But here you'll get the PDF version with it 🙂
Plus by buying it here you the author gets all the money which is not the case when you buy it on Amazon. So buying the ebook here is a great sign of support for the author 🙏
On which devices can I read the ebook?
The ebook is a standard epub file that you can read on your computer, smartphone or tablet.
For example, you can read it in Apple Books on the iPad or your Mac or on the Amazon Kindle or any other ebook reader device.