In my nine years as a designer, I noticed that a quite special mindset comes with the job. That's why, at first, I created this course for my clients. The goal was to let them understand how I'll work with them and why it's sometimes pretty different to what they are used.
I thought I'd make this content accessible outside of my client network too. So, anyone can understand how Service Designers work. Understanding how a specific profession works makes it easier to have a very strong collaboration where everyone respects the skillset and culture of each discipline.
To understand more deeply the power of Service Design you have to go beyond the practical tools and activities that a Service Designer does. I believe that you have to understand the mentality of a profession, their beliefs, their values in order to fully understand what they do.