How to find out if you make people feel like shit? by Daniele Catalanotto

How to find out if you make people feel like shit?

Learn basic mindsets of user research that will help you improve your service, product or idea.

What you'll learn

In this little 8 videos course you learn in a simple way:
  • Who you should ask for feedback? πŸ”Ž
  • How to gather learnings from user research πŸ’‘
  • How to do user research without money πŸ’Έ

What's included?

Video Icon 8 videos File Icon 1 file Text Icon 3 text files

Contents

Thank you πŸ’Œ
Introduction
Eat Your Own Shit
2 mins
Use the Honestly, Would You Do That? Test
2 mins
Be Ready to Get Slapped by Your Customers If You Ask Them Feedback
1 min
Great Ideas from Yesterday Might Suck Today
2 mins
Test Your Service with Extreme Users Who Will Break Everything
2 mins
Don’t Ask, Observe Behaviors
2 mins
Don’t Ask for Feedback, Hunt for Feedback.mp4
2 mins
Bonus video: How to use Advanced Search on Twitter
Do Not Send Surveys to a Small Team
2 mins
Going further 🎁

The author

Daniele is a Service Design and Innovation Coach who helped during the last 9+ years organizations around the world find simple solutions to complex problems.
Daniele Catalanotto
See his Linkedin profile