How to find out if you make people feel like shit?

Closed

Learn basic mindsets of user research that will help you improve your service, product or idea.

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What you'll learn

In this little 8 videos course you learn in a simple way:

Who you should ask for feedback? 🔎
How to gather learnings from user research 💡
How to do user research without money 💸

Thank you 💌

Introduction

Preview

Eat Your Own Shit

Use the Honestly, Would You Do That? Test

Be Ready to Get Slapped by Your Customers If You Ask Them Feedback

Great Ideas from Yesterday Might Suck Today

Test Your Service with Extreme Users Who Will Break Everything

Preview

Don’t Ask, Observe Behaviors

Don’t Ask for Feedback, Hunt for Feedback.mp4

Bonus video: How to use Advanced Search on Twitter

Do Not Send Surveys to a Small Team

Going further 🎁

The author

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Daniele is a Service Design and Innovation Coach who helped during the last 9+ years organizations around the world find simple solutions to complex problems.