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Follow my journey as an educational content creator. Discover how I create the courses and see what new content will come out next.
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What's coming next?

I'm always working on new books, courses and ressources to help anyone have an innovator mindset. Here you'll find what I'm working on 👇

In the making

Course: Storytelling insights for better services

Learn what storytelling can teach us to create better services.
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Course: Storytelling for prototyping ideas

Learn how to use a storytelling framework to test out your new service or product ideas.
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Course: What is the Service design process?

Discover 11 processes or models that Service Designers use when they start a new project.
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The Service Rollercoaster Model [Pre-Order]

Learn how to create story-like rhythms in your customer journey
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Upcoming Book: What the fuck is Service Design?

Dozens of Service Designers, around the world, explain what Service Design really is and why it matters to you.


A daily video newsletter that shares 3 links to make you a better innovator.

WTF is incremental innovation

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Course: Good type for better services

Learn how to properly use typefaces to make your services smoother.
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Start your career in Service Design

A one month program to start your career in the Service Design world.
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Hypnosis for designers

Hypnosis is used to help people cope with pain, get better sleep and so much more. Designers can use hypnosis to create better experiences.
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Baselines and metrics for incremental innovation

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Innovator Rules to do no harm

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How might we teach Service Design?

A future book where educators share tips and stories on how to teach Service Design.
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