Newsletter

Weekly Service Design Digest

I share once a week the latest resources I've built around Service Design.

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Your Weekly Service Design Digest

A five minute read with all the links that help you to better serve the people around you.

Story

A tiny story or reflection about Service Design.

New Service Design content

A changelog of all the new Service Design content I've created during the week (Service Design Principles, Q&A, and more).

Bonuses

Little bonuses like blogposts about the backstage work I do, recommended content from other Service Design nerds.

 

Newsletter

Weekly Service Design Digest

I share once a week the latest resources I've built around Service Design.

You're signing up to receive emails from Daniele

 

Explore all the previous editions of the Weekly Service Design Digest

November 2025

October 2025

2024

October 2024

July 2024

2023 and earlier

September 2023

How Can You Surprise The People You Serve? - Newsletter of September 29th 2023
    Preview
    Journey Management and Service Design - Newsletter of September 23d 2023
      Preview
      Announcing the first 9 guests of my international book tour - Newsletter of September 18th 2023
        Preview
        Practical questions to better serve others - Newsletter of September 10th 2023
          Preview
          Would you do this for a friend? - Newsletter of September 3d 2023
            Preview

            August 2023

            The Servicematician: a new sort of in-house Service Designer - Newsletter of August 13th 2023
              Preview
              A good medication for the impostor syndrome - Newsletter of August 6th 2023
                Preview

                July 2023

                How to design your services without AI - Newsletter of July 28th 2023
                  Preview
                  Martin Luther King the service designer - Newsletter of July 21st 2023
                    Preview
                    A question to spot badly designed services - Newsletter of July 17th 2023
                      Preview
                      Service Design in Government - Newsletter of July 8th 2023
                        Preview

                        June 2023

                        Unlimited curiosity- Newsletter of June 30th 2023
                          Preview
                          Learning Service Design in a bar? - Newsletter of June 18th 2023
                            Preview
                            One hour of Service Design coaching - Newsletter of June 18th 2023
                              Preview
                              A monk taught me how we learn Service Design - Newsletter of June 10th 2023
                                Preview
                                Bits of advice from Kevin Kelly- Newsletter of June 3d 2023
                                  Preview

                                  May 2023

                                  Better workspaces & Service Design Day - Newsletter of May 29th 2023
                                    Preview
                                    Coaching x Service Design - Newsletter of May 21st 2023
                                      Preview
                                      A social experiment to help a lovely service designer - Newsletter of May 7th 2023
                                        Preview
                                        Strategic Foresight and Service Design - Newsletter of May 7th 2023
                                          Preview

                                          April 2023

                                          The 5-week Service Design course starts tomorrow - Newsletter of April 30th 2023
                                            Preview
                                            Are Service Design Principles too simple? - Newsletter of April 22d 2023
                                              Preview
                                              A sneak peek into the 5-week Service Design Course - Newsletter of April 15th 2023
                                                Preview
                                                What's your Service Design question? - Newsletter of April 8th 2023
                                                  Preview
                                                  What's in the mind of someone hiring a Service Designer? - Newsletter of April 2nd 2023
                                                    Preview

                                                    March 2023

                                                    90% of people don't finish online courses - Newsletter of March 26th 2023
                                                      Preview
                                                      A community of 10'000 service design nerds - Newsletter of March 19th 2023
                                                        Preview
                                                        900 academic papers on Service Design - Newsletter of March 11 2023
                                                          Preview
                                                          Service Design Course and Academic Knowledge - Newsletter of March 3 2023
                                                            Preview

                                                            February 2023

                                                            Holidays, Designing Ends and Webinar Summary - Newsletter of February 25th 2023
                                                              Preview
                                                              AI prompts for Service Design, Swiss SDN and more Service Design content- Newsletter of February 19th 2023
                                                                Preview
                                                                Service Design AI, Volunteering and Principles - Newsletter of February 11th 2023
                                                                  Preview

                                                                  January 2023

                                                                  Why more stress less: Newsletter of January 14th 2023
                                                                    Preview

                                                                    December 2022

                                                                    Frugal service design: Newsletter of December 19th 2022
                                                                      Preview
                                                                      We all serve others: Newsletter of December 14th 2022
                                                                        Preview
                                                                        Good enough Service Design: Newsletter of December 1st 2022
                                                                          Preview

                                                                          November 2022

                                                                          The Service Design Curse: Newsletter of November 5th 2022
                                                                            Preview

                                                                            October 2022

                                                                            Effortless Service Design: Service Design Newsletter of October 22th 2022
                                                                              Preview
                                                                              Service Design Newsletter of October 14th 2022
                                                                                Preview

                                                                                September 2022

                                                                                Service Design Newsletter of September 21st 2022
                                                                                  Preview

                                                                                  August 2022

                                                                                  Service Design Newsletter of August 25th 2022
                                                                                    Preview
                                                                                    Service Design Newsletter of August 15th 2022
                                                                                      Preview

                                                                                      Meet the creator

                                                                                      I'm Daniele an Innovation Coach and Service Designer from Switzerland.

                                                                                      I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot. 
                                                                                      Today I want to share  these learnings back with the community. That's why I've built the Swiss Innovation Academy. 

                                                                                      Newsletter

                                                                                      Weekly Service Design Digest

                                                                                      I share once a week the latest resources I've built around Service Design.

                                                                                      You're signing up to receive emails from Daniele