Hi lovely human 👋

Here is a quick overview of the new Service Design content I've worked on this week:

• 1 new interview with Haley Anderson on how to overcome climate anxiety and paralysis 🙀 🌏

• 1 new draft for a future Service Design Principle about sustainability and a common blind spot 🌱

• 1 new Q&A about coaching 💬

• 1 new Miro Template to help you in your coaching sessions 🛠️

• 1 new backstage blog post about the design app Canva 🎨

Greetings from Switzerland,

Daniele 🧔🏻‍♂️

p.s. As always, you'll find all below for when you have the time to read this newsletter.

How can an organisation come out from climate anxiety and paralysis?

That’s what we chatted about with Haley Anderson in an interview for my next book on how to create services that serve both humans and nature.

Haley is a Climate Change Project Coordinator at ICLEI (ikli) Canada which is part of a global network of more than 2,500 local and regional governments committed to sustainable urban development.

With Haley we uncovered 11 early Service Design Principles that can help organisations and people overcome climate anxiety. Here are my five favourites:

• Climate change creates one of the best briefs for creative work

• Use the seven generations philosophy: learn from seven generations before, and think about the impact your work has for the next seven generations

• Be active for the planet but don’t be a dick to humans because of it.

• Don’t strive for 100% sustainability. Do it imperfectly but consistently.

• Don’t work alone: bring in, find, or create community.

Thanks so much to Haley for this lovely conversation.

New Miro Template for coaching

New Service Design Answer

I'm slowly building a library of answers to the most common questions about Service Design. Here are the new ones:

New Backstage Blog articles

I love to explain how I'm building educational content. I'm trying to be as transparent as possible so that it might motivate others to create such content, too.