The rest

Here is a quick overview of the other new Service Design content I've worked on this week:

• 1 new draft for a future Service Design Principle about the importance of how we name things when it comes to sustainability 🌱

• 1 new podcast episode about impersonal services 👿

• 3 new answers to common Service Design questions about coaching videos, motivation and focus.

Greetings from Switzerland,

Daniele 🧔🏻‍♂️

p.s. As always, you'll find all below for when you have the time to read this newsletter.

News Service Design Principle

“A Service Design Principle is an idea, a tip, an advice or a principle to improve the human experience in a simple way.” Each week I try to write a new one. Here is the latest:

• New draft: Change the words we use to describe nature: What words that you use today could you change when you speak about nature so that you're more willing to make your service or product sustainable?

• New Podcast Episode: With my mate Guy Martin, we explore in a 35-minute-long conversation how you can create more personal and human services in simple and practical ways.

New Service Design Answers

I'm slowly building a library of answers to the most common questions about Service Design. Here are the new ones:

• New: What's the value of video coaching summaries?

• Updated with a new video from Ido: How can I focus my student Service Design project?

• New: How do you find renewed motivation for your design or research project?