How to create your own AI knowledge base

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Swiss Innovation Academy

Hi lovely human 👋

Here is a quick overview of all the new Service Design content I've worked on this week:

1 Service Design Questions and Answers about selecting ideas to prototype.
The version 3 of my AI bot that answers Service Design Questions.
2 backstage blog articles about how and why I'm nerding out with AI stuff for my Service Design Knowledge base.

Greetings from Switzerland,

Daniele 🧔🏻‍♂️

p.s. As always, you'll find all below for when you have the time to read this newsletter.

Service Design Questions and Answers

I'm slowly building a library of answers to the most common questions about Service Design. Here are the new ones:

Decision making: How do you select which ideas to prototype after an ideation session?

Meet the Service Design Brain AI

The third version of my specialized Service Design AI bot

I'm relaunching my little AI bot that answers all your Service Design questions based on the content I wrote in the last 10 years.

A first version of this AI tool was built with SiteGPT. I later used the Fin AI bot from Intercom. So expect this to continue to evolve.

This time it's built directly within ChatGPT, so it should feel more natural if you've ever used ChatGPT.

Get access to the bot

Backstage blog

I love to explain how I'm building educational content. I'm trying to be as transparent as possible so that it might motivate others to create such content too. These are the latest blog posts I've written:

Tutorial: How I've created an AI bot that answers questions based on my website content
Reflection: What I've learned from building three versions of an AI knowledge base specialized on Service Design