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Q&A: Career in Service Design

34 Lessons

Interested in starting a career in Service Design? Or maybe even interested in starting your own Service Design agency? Read these questions and answers.

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Common questions on how to start and develop your career in the Service Design world

Starting a career in Service Design

How can we get more junior Service Design positions?

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Is it possible for a junior service designer to do freelance work?

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What’s the best way to gain real-world experience when starting in service design?

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I’m x years old is it too late to learn service design?

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What does a junior service designer do?

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What skills do you need to become a service designer?

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Finding a Service Design job

Why am I not getting any interviews for service designer jobs?

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▶️ Are there enough Service Design jobs out there?

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How to do networking as a Service Designer?

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Should I try to find a passion or an ideal job?

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Job interview tips for Service Design practitioners

▶️ What are your tips on verbal communication Service Design job interviews?

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▶️ What are job interview tips for new Service Designers?

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Transitioning to Service Design

What is a good background for a service design/strategy consultant?

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▶️ How can I use my past career when transitioning to Service Design?

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▶️ How can you work in a service design job if you don’t have a service design degree?

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▶️ How can I realise that I bring lots of experience when I transition to Service Design?

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The different types of service designers

What are the archetypes of service designers?

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Can an introvert thrive as a Service Designer?

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Daily Service Design work

How to practice and not give up on Service Design?

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▶️ How to apply Service Design insights in your daily work

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▶️ How to tackle the impostor syndrome?

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▶️ How can you show that different backgrounds contribute to the service design work in valid ways?

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▶️ How do you best communicate what's the role and what isn't the role of the Service Designer

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State of the Service Design job market

Where do Service Designers work?

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▶️ Service Design in big organizations?

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Can service designers work from home or remotely?

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Do people recommend a service design career?

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Can I work part-time as a service designer?

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Career development

▶️ Six Sigma or Service Design certification?

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▶️ What are Service Design communities I can join?

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▶️ How to grow as a mid-level service designer?

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What are the most important things to consider when becoming a senior service designer? How can people achieve this goal?

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▶️ Can a service designer survive a recession?

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What are the mental health challenges a service designer will be faced with?

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Meet the creator

I'm Daniele an Innovation Coach and Service Designer from Switzerland.

I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot.
Today I want to share these learnings back with the community. That's why I've built the Swiss Innovation Academy.