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Q&A: Design Sprints and Service Design

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How can you use and adapt the classical 5-day Design Sprint in Service Design projects?

Daniele's favorites

My favorite Q&A about Design Sprints

When Should You Not Run a Design Sprint?

In short: Most of the time. In fact, Design Sprints are overkill for simpler challenges. Design Sprints for me are the exception. Still, they are great for complex, high-risk projects with many stakeholders.

How do you adapt a Design Sprint for large organizations?

In short: I setup two 2-day design sprints with a 1-3 month testing time in between. This format works better for Service Design projects, big organizations and projects with many stakeholders.

How much does a Design Sprint cost?

In short: A Design Sprint can be as cheap as 300 $ or CHF if you do everything internally or as expensive as 22'1000 $ or CHF if you do it in a retreat-like location with everything paid for the participants and with an external facilitator.

All Q&A

Common questions about Design Sprints used in Service Design work

What is a Design Sprint?
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What key skills do you learn when doing a Design Sprint?
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What Parts of a Design Sprint Can I Use Outside of a Design Sprint?
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When to do a Design Sprint

Can a Design Sprint work for any problem?
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When Should You Not Run a Design Sprint?
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Do Design Sprints Work for Service Design Projects?
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Organizing a Design Sprint

Can You Do a Design Sprint Remotely?
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Should Design Sprint Participants Read the Book Before Joining?
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What Are the Hidden Costs of a Design Sprint?
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How much does a Design Sprint cost?
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What Are Planning Mistakes for a Design Sprint?
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Can Design Sprint Participants Attend Just One or Two Days?
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How Can You Prepare for a Design Sprint in Advance?
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What Are the Different Levels of Implications for Decision Makers in a Design Sprint?
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Can you do a Design Sprint without research before?
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What Skills To Look For When Choosing Participants For A Design Sprint?
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Facilitating and running a Design Sprint

What Are Important On-Boarding Elements for a Design Sprint?
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Can You Have Two Roles During a Design Sprint?
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Design Sprints in large organizations

How do you adapt a Design Sprint for large organizations?
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What's a danger when using Design Sprints in large organizations?
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What structure do you use to present Design Sprint results to decision makers?
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What's the Downside of Design Sprints Within Big Organizations?
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Should Design Sprints Be Done Outside the Office?
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What's the Advantage of Doing Design Sprints in a Big Organization?
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How can you involve all employees in a Design Sprint?
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Interviewing Experts for Design Sprints

What type of experts do you invite for interviews in a Design Sprint?
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How do you bring experts that don't speak the local language in a Design Sprint?
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How Do You Invite Experts for a Design Sprint?
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Prototyping and Design Sprints

What Is the Simplest Way to Create a Prototype During a Design Sprint?
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How to use competitors for testing and prototyping in a Design Sprint?
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What's a good prototyping tool for a Design Sprint?
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Where Can AI Be Useful Within a Design Sprint?
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How do you involve Design Sprints participants in the testing if you do it after?
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How Much Testing Do You Do for a Design Sprint?
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What's a good note taking system for Design Sprint tests?
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With Whom Should I Test the Prototypes Coming Out of the Design Sprint?
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Meet the creator

I'm Daniele an Innovation Coach and Service Designer from Switzerland.

I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot. 
Today I want to share  these learnings back with the community. That's why I've built the Swiss Innovation Academy.