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Q&A: Philosophy and Mindset questions about Service Design

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What are the deep questions about Service Design that are a bit philosophical?

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Pretty philosophical and deep questions about Service Design

▶️ What are the different stages of the maturity of Service Design within an organization?

▶️ What's the invisible role of the service designer within an organization?

Does making things fun have a real impact?

Inspiration

How can I create and share a compelling service design vision?

What are great quotes to inspire service design work?

What does a service design company need to be successful?

Beyond Service Design

How can service design skills be used outside of work in day to day life?

▶️ Is Service Design becoming a religion?

How can Service Design improve my mental health?

Where can I learn more on how to use Service Design in everyday life?

Values in Service Design

▶️ How can service designers help decolonize design?

How can I use company values in my Service Design work?

How can I spot innovation theatre or Service Design theatre?

▶️ How can I use the company culture in your service design work?

Good and Bad

▶️ Can "bad" service be "good" service?

▶️ Should we really make all experiences less shitty?

▶️ What's too much service?

▶️ Can you design a too good workplace?

What are the advantages and disadvantages of using a service design approach?

▶️ What are some of the biggest misunderstandings and myths about service design?

Do you have to be a dick to be a great design leader?

Future and past of Service Design

▶️ How has Service Design changed over the last years?

▶️ What's the history of Service Design?

What comes after Service Design?

Will AI remplace Service Designers?

How can I use AI responsibly in my Service Design work?

How to name things in Service Design

Should Service Design have another name?

▶️ How should we call the people we serve?

What's the difference between playful experiences and gamified experiences?

Meet the creator

I'm Daniele an Innovation Coach and Service Designer from Switzerland.

I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot.
Today I want to share these learnings back with the community. That's why I've built the Swiss Innovation Academy.