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Q&A: Service Design in government

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Learn how to use Service Design to improve public services for citizens.

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Common questions about Service Design in government

▶️ How can you measure the maturity of your Service Design practice in a local government?

▶️ What are common patterns for public services?

▶️ Where can I find case studies about Service Design in the public sector or for the government?

▶️ What are processes for service design in government or public services?

▶️ What are resources to learn service design for the public sector?

What are barriers to Service Design in government?

Meet the creator

I'm Daniele an Innovation Coach and Service Designer from Switzerland.

I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot.
Today I want to share these learnings back with the community. That's why I've built the Swiss Innovation Academy.