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Q&A: Service Design Principles Library

44 Lessons

“A Service Design Principle is an idea, a tip, an advice or a principle to improve the human experience.” Learn how to create your own library of Service Design Principles.

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Common questions on how to build your own Service Design Principles Library

The basics of Service Design Principles

▶️ What's a Service Design Principle?

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▶️ Are Service Design principles metaphors or literal?

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Where do principles come from?

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What makes a good Service Design Principle?

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Writing Service Design Principles

How to write a Service Design Principle?

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How to write a good Service Design principle title

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How to find the right level of depth for a Service Design Principle?

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▶️ How many Principles can you extract from one story?

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▶️ I don't like to write, how to write a Service Design Principle?

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▶️ How do I edit the text of my Service Design Principles

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How can I make it easier to come back and edit a Service Design Principle?

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▶️ What are apps that make it faster to write Service Design Principles?

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▶️ What are apps that help write clearer Service Design Principles?

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How do Service Design Principles evolve over time?

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How to name your Service Design Principles?

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▶️ What are ethical considerations when building a Service Design Principles Library?

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▶️ Where can I find Service Design Principles ideas and inspirations?

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How long should my principles be?

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Should my principles be opinionated?

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What’s a smart way to illustrate a Service Design Principle?

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Building a principles library

▶️ What is a Service Design Principles Library?

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▶️ Why should I create my own principles library?

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How to start your own Service Design Principle library?

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▶️ What's the minimal version of a Service Design Library?

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▶️ How does a Service Design Principle Library look like?

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▶️ What are the different types of Service Design Libraries?

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▶️ What are the different profiles of people creating a Service Design Library?

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▶️ What's the mindset of someone who builds his own Service Design Principles Library?

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▶️ How to organize your Service Design Principles Library?

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▶️ What tools to use to create your own Service Design Principles Library?

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How do I manage the references of my Service Design Principles?

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▶️ What are recommended books to start your Service Design Library?

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The habit of collecting Service Design Principles

What are metrics you can track in your service design principle library?

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▶️ What are healthy goals to have for a Service Design Principles Library?

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▶️ What are daily practices I could have to build my own Service Design Library?

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▶️ How can you create your writing routine?

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▶️ How hard should you work on your Service Design Principles Library?

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▶️ How to keep the motivation when building a Principles Library over years

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Shared Principles Library and Library for teams

How to pitch the value of Service Design principles?

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What are the advantages of writing your Service Design Principles in the open and how to do it?

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▶️ Should you co-create service design principles?

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▶️ How to define principles for a project?

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▶️ How to build a Service Design Library Principles for a team?

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▶️ How can you make a Service Design Principles Library that is useful for others too?

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Meet the creator

I'm Daniele an Innovation Coach and Service Designer from Switzerland.

I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot.
Today I want to share these learnings back with the community. That's why I've built the Swiss Innovation Academy.