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Q&A: Service Design Projects

13 Lessons

How can you start, run and avoid the challenges of Service Design projects?

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Common questions on how to start, run and avoid the challenges of Service Design projects

Starting a Service Design project

▶️ How to start a Service Design project?

▶️ What are the reasons for product and service design or redesign?

▶️ How to turn self help into a service?

Why should you name internal projects?

Running a Service Design project

▶️ What are the deliverables of a Service Design project?

▶️ What tools should I use for each Service Design project?

▶️ What are some best practices for collaborating with a service designer on a project?

What’s the difference between an innovation funnel and an innovation tunnel?

What Are My Favorite Team Sizes at Different Moments of a Service Design Project?

The challenges of a Service Design project

▶️ How do I get unstuck in a project?

What's the political or lobbying side of Service Design?

▶️ What are the biggest challenges when it comes to designing new products or services?

Managing Client Relationships in Service Design Projects

How do you bring every stakeholder up to speed in three slides?

Meet the creator

I'm Daniele an Innovation Coach and Service Designer from Switzerland.

I worked with clients from all over the world to help them find innovative solutions to their problem. I've been blessed to be able to learn a lot.
Today I want to share these learnings back with the community. That's why I've built the Swiss Innovation Academy.