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More ways to learn innovation skills

Videos courses

Books

Resources

Teaching material

Translation

Videos courses

What Are the Basics of Service Design?

Learn the basics principles for good Service Design in just 6 videos.
View course $18

Error Management

Learn how to handle errors without breaking the customer experience
View course $18

How to find out if you make people feel like shit?

Learn basic mindsets of user research that will help you improve your service, product or idea.
View course $18

Improve the waiting experience

Learn how to make the waiting time suck less for your customers and users.
View course $18

Books

Why do workshops work? [beta]

Learn why workshops are such a great collaboration tool for any organization.
View course Free

Free Course: What is Service Design?

In this tiny course you'll learn what Service Design and why it is so powerful to enhance the user and customer experience.
View course Free

Free Course: What is the Service Designer mindset?

A tiny course to learn how service designers think differently in order to create better services and understand their customers
View course Free

Interviews for lazy people

Learn how to make interviews that produce good results but without too much effort.
View course $9

A Tiny History of Service Design

A tiny two hour read ebook that goes through the historical events that created what Service Design is today.
View product $18

Ten simple UX rule of thumbs

View course Free

Basics of Ideation for Innovation (Alpha version)

View course Free

Service Blueprint for lazy people

Learn how to build a Service Blueprint in a fast and efficient way like a lazy innovator.
View course $9

Resources

Brands like these: idea generation workshop

Get a ready to use slide template to run your next idea generation workshop
View course $9

A Tiny Innovation Dictionary

Access, search and understand 400+ terms that innovators use.
View course Free

Service Senses Canvas (beta)

Create and map multi-sensorial experiences
View product Free

Service Roles Canvas (beta)

Define the type of interactions you'll offer to  your users
View product Free

Service Rhythm Canvas (beta)

Define the key moments of an experience in order to avoid frustrations and enhance memorability.
View product Free

Service Problems Canvas (beta)

Define what problems in the  user experience should be fixed now, later or just with a one to one human interaction.
View product Free

Psychological Safety Cards for Workshops

Help workshop participants tell you how they feel instead of hiding emotions.
View course Free

The workshop bundle

All the courses, tools and templates about workshop in one bundle.
View bundle $9

Workshop planner template

Plan your workshop by the minute with this spreadsheet template.
View course Free

Workshop presentation template

Quickly build slides for your next workshop with this template
View course Free

Workshop Hub (Notion Template)

Checklists, planner and workshop proposal all in one Notion Template
View course Free

Workshop Playlist

A selection of 18+ sound tracks I used as background music during my workshops.
View course Free

Workshop Checklist

Remember to take all the important material for your next workshop.
View course Free

Innosketch Kit

Access 460+ ready made sketch elements that you can combine to create your own sketches.
View course Free

Idea generation prompts

A tiny web app that gives you questions to kickstart your idea generation process.
View course Free

Minimal Service Blueprint (Notion template)

Create, share and export your next Service Blueprint directly within Notion.
View course Free

Advanced Service Blueprint (Notion Template)

Create a complete Service Blueprint with automated analysis features directly in Notion.
View course Free

Advanced Assumption Map (Notion Template)

List and define how you'll verify your assumptions before starting your next innovation project.
View course Free

Selection Matrix (Notion template)

Evaluate your ideas in a step by step process that removes biases and offers recommendations.
View course Free

Empathy Map (Notion Template)

Create, edit and share your next empathy directly within the Notion note taking app.
View course Free

Business Model Canvas (Notion template)

Create, share and export your Business Model Canvas directly within the Notion app.
View course Free

Notion templates for innovators and designers

A set of templates for the Notion app to help designers, UX nerds and innovators get shit done.
View bundle Free

Meeting time calculator

Discover how much time you really have for your next meeting.
View course Free

Survey response rate calculator

View course Free

Expandable Service Blueprint (Notion Template)

View course Free

Experience Prototyping Course - Miro Board Template

View course Free

Learn by teaching template

View course Free

Experience Storyboard Template

View course Free

Prototyping questions (Notion and PDF template)

View course Free

Minimal Assumption Map (Notion Template)

View course Free

Project Hunches Canvas

View course Free

Abstract shapes illustration pack

View course Free

Minimal Persona (Notion Template)

View course Free

Feedback Template for Miro

View course Free

The Service Blueprint Stack

View course Free

150 innovation metrics

View course Free

Idea Note Taker

View course Free

Teaching material

Learn by teaching template

View course Free

Experience Prototyping Course - Miro Board Template

View course Free

Translation

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