• Free

Service Design Webinar: The role of generative AI

A free one-hour community workshop that explored how AI generative tools can help Service Design practitioners in their work that happened on Wednesday 22 of February 2022 at 17:00

What do you get access to?

Written summary of the event

With use case for AI in Service Design work, real world examples and questions to ask yourself.

Miro Board

Get access to the cleaned up version of the Miro board used in the workshop that contains all the group discussions, links and ideas shared during the webinar.

List of AI resources to go further

A list of inspiring tools and knowledge to go further in your exploration of AI and Service Design.

A three parts co-creative workshop

1. Get together

10 minutes
A short introduction round to get to know the community of service design practitioners.

2. Co-creation

20 minutes
With the help of shared Digital Whiteboard, we will work in small break-out rooms to discuss the potential of generative AI and your experiences with it.

3. Pitch

30 minutes
Each sub-group shares the key insights and learning from their discussion round with all participants. The results are synthetised live in one visual summary.
An event organized in partnership between the Swiss chapter of the Service Design Network and the Swiss Innovation Academy