Service Rhythm Canvas (beta) by Daniele Catalanotto

Service Rhythm Canvas (beta)

Define the key moments of an experience in order to avoid frustrations and enhance memorability.

A practical tool to map experiences

This one-page Service Design canvas helps you map and define the most important moments of a customer experience.

Based on an upcoming book on Storytelling and Service Design

In this upcoming book we explore how service designers and other innovators can use storytelling elements to improve how people will experience services.
See the book

The creators

Romain is a storyteller and copy writer who has helped startups, political parties and corporate organizations tell their stories.
Romain Pittet
Daniele is a service designer and author who has published a dozen of books, courses and templates on Service Design.
Daniele Catalanotto

What's included?

File Icon 1 file

Contents

service-rhythm-canvas.pdf
117 KB