Learn innovation skills with video courses

Learn innovation skills the easy way. These courses are built with a bite-sized approach. This means every lesson is a 1 minute video that teaches you one idea at the time.

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All 100 Service Design Principles
100 tips for better customer and user experience is perfect for people struggling to make the life of their customers easier or get those pissed users love you.
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Videos courses

What Are the Basics of Service Design?

Learn the basics principles for good Service Design in just 6 videos.

Error Management

Learn how to handle errors without breaking the customer experience

How to find out if you make people feel like shit?

Learn basic mindsets of user research that will help you improve your service, product or idea.

Improve the waiting experience

Learn how to make the waiting time suck less for your customers and users.