Free Course: What is the Service Designer mindset?
- Buy now
- Learn more
About this course
1. Why I created this course
2. What you’ll learn
1. Service designers focus on a human-centered approach
2. Service designers love to make shit happen
3. Service designers are lazy
4. Service designers don’t think in terms of silos but in journeys
5. Service designers deal with uncertainty
Going further

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Course

Free Course: What is the Service Designer mindset?

Free Course: What is the Service Designer mindset?
- Buy now
- Learn more
About this course
1. Why I created this course
2. What you’ll learn
1. Service designers focus on a human-centered approach
2. Service designers love to make shit happen
3. Service designers are lazy
4. Service designers don’t think in terms of silos but in journeys
5. Service designers deal with uncertainty
Going further

Learn more Buy now

Finally understand how service designers think and what makes them such a special group of innovators.

About this course

2 Lessons

Why I created this course
What you’ll learn

1. Service designers focus on a human-centered approach

5 Lessons

Introduction
Service designers believe everyone is...
Service designers are not the experts...
Recommended course: 100 Service Desig...
Service designers believe perception ...

2. Service designers love to make shit happen

4 Lessons

Introduction
Service designers prototype instead o...
Service designers love to fail
Service designers go from low fidelit...

3. Service designers are lazy

5 Lessons

Introduction
Service designers steal and adapt too...
Service designers look for lazy solut...
Service designers repackage older ideas
Service designers love simple solutions

4. Service designers don’t think in terms of silos but in journeys

4 Lessons

Introduction
Service designers believe services ar...
Service designers think in journeys
Service designers aren't focused on j...

5. Service designers deal with uncertainty

16 Lessons

Introduction
Service designers accept that they ar...
Service designers understand the phas...
They separate divergent from converge...
Recommended Article: The Design Proce...
Service designers know that innovatio...
Recommended Reading: The Design Squig...
Service designers know that change ne...
Recommended Reading: Understanding th...
Service designers make step-by-step d...
Recommended Video: An Introduction to...
Recommended Video: Introducing the Ei...
Recommended Reading: How to Use Dot V...
Service designers summarize what they...
Recommended Reading: Affinity Diagram...
Service designers verify what they ha...

Going further

4 Lessons

Bravo 👏
Resources to go further
💌 Your next courses and your personal...
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