A super short Service Design principle about accessibility made simple
These days I have a bit of a funny morning routine. I clean the flat with a baby in my right arm while I move, clean, tidy things with the left arm. When you do this you notice that many of the products that are around you are pretty hard to use with one hand.
Sometimes a little bit of role-playing helps you realize where there are issues in your service.
So, take a minute today to test your service or product with one less hand. Or by closing your eyes. Or with loud music in your ears. What happens? What stops working?
Title variations
The title of this principle isn't yet there. So here are a few explorations of alternative titles:
- Try your service with a handicap
- Test out your service as if you had a handicap
- Test out your service without one body part
Little side notes
- This is the second draft of this Service Design Principle.
- I was able to reduce the lengths by 39.63% compared to the first version.
- Once adapted, even more, this principle will be part of the book "Service Design Principles 201-300"
- As always feel free to share comments, feedback or personal stories to improve this principle.