For years, service creators have been obsessed with keeping users engaged in their platforms. Think Facebook or YouTube—...
When the email client SuperHuman started, it had two things that really stood out to me. First, its price. It was a craz...
I got an email from a company saying something like:
Hey, you've been inactive for months. Log in within 60 days, or we'l...
We often hear the phrase "“Imitation is the sincerest form of flattery."(1) In fact, as humans we copy the work of other...
Big strategic are super scary for organizations. Especially when it comes to things related to sustainability which migh...
I was chatting with Joel Hügli a smart designer who has created an eco-mattress. He told me something that really stuck:...
Whenever I chat with my colleagues who are experts in Eco-Social Design work, they push for this mindset shift:
We shoul...
Imagine this: Every day, you get hundreds letters at home. A lot of these letters are just stuff that you don't care abo...
These days, everyone wants to slap some AI on a project. A few years ago, it was all about making a mobile app. Before t...
We started this big project at a large NGO, and guess what? We decided it wasn't worth continuing. So, when I went to th...