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A little community where we imagine together new Service Design Principles and where Daniele shares early drafts of new Service Design Principles that will end up in his next book.
Daniele Catalanotto
5d

Think about the stuff that you leave at the end of the service

We spend an enormous amount of time into thinking how things should start (1). Service creators and owners spend also a ...

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Daniele Catalanotto
1w

Don’t build it. Partner to make it happen

A lot of the time, things already exist in some shape or form. Instead of building a new service from scratch, what if y...

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Daniele Catalanotto
2w

Think in seven generations

The seven generations principle is an idea used by Indigenous people (1) to reflect on a long-term perspective. 

It makes...

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Daniele Catalanotto
3w

When in doubt, look for the co-benefits

How do you choose between two options to make your service more sustainable? Sometimes these decisions feel like a vanil...

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Daniele Catalanotto
Dec 16, 2024

Be imperfect but be consistent

If I can’t do it well, I won’t do it.

That’s a bit the thinking that many of us have.

For example we say to ourselves: I w...

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Daniele Catalanotto
Dec 9, 2024

Turn sustainability into a creative constraint

I did a bit of math to figure out how much more resources me doing videos instead of written articles has. The short ans...

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Daniele Catalanotto
Dec 2, 2024

Don’t do it alone: you are an email away from community

Starting isn’t easy. But was is even harder is to continue the hard work especially when you try to make a service more ...

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Daniele Catalanotto
Nov 25, 2024

Start local, or with your passion, where you have skills

Where the fuck do I even start? That’s often the question that the students I coach ask me when they embark on project t...

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Daniele Catalanotto
Nov 21, 2024

Rebuild your hope by seeing all what has changed

An illustration of people protesting peacefully for peace.

A Service Design Principle about hope

If something doesn't feel possible we don't bother trying. In most cases that's sma...

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Daniele Catalanotto
Nov 14, 2024

Buy tools to automatically reduce your consumption

We were at IKEA with my wife. During a stop at the toilets, I noticed that when washing my hands, the water flow was mor...

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