Imagine this. A friend you haven’t seen for months, decides where your family will live. He’s making the final call. Fla...
"I hate this!".
"That's the whole point!"
I was at a service idea presentation by a learner from the Master of Service De...
Often when I run workshops with communities to imagine new futures, they first always focus on what's missing. We're so ...
We all know that we have to turn off the light when we go out of the room to save some energy. We all know that we don't...
When you have a hard time going out of bed or doing some work, it’s often the signal of something deeper.
It can mean we...
There are important things we need to change in our way of living. And it’s urgent. So it’s natural that we might get an...
We spend an enormous amount of time into thinking how things should start (1). Service creators and owners spend also a ...
A lot of the time, things already exist in some shape or form. Instead of building a new service from scratch, what if y...
The seven generations principle is an idea used by Indigenous people (1) to reflect on a long-term perspective.
It makes...
How do you choose between two options to make your service more sustainable? Sometimes these decisions feel like a vanil...