There is a routine that I forgot but that want to bring back. A routine that ensures that when people come out of a meeting, they know what to do and have already made the first steps. 

At the end of a meeting, instead of just summarising key decisions and sending the meeting notes to everyone, you can give to everyone two extra minutes to bring the elements of the meeting into the personal work system of everyone present. So the guy with a digital to-do app will write his personal to-dos in his app of choice. The person who works only on paper with the Bullet Journal Method will add a few bullets to her notebook. And the person who lives in her calendar will block time in her calendar to work on the things she promised to do. 

But we can go even further. We can let everyone start on their tasks for a few minutes while the context is still clear. For example, Bob might send a few emails to team members with questions. While Anna might jot down a few notes on her early ideas about that document, she has to draft. 

Often the most challenging thing with tasks is to get started. By taking time at the end of a meeting to get started on the tasks that came out, we make it easier to finish these tasks later.

This is a first draft of a principle that might end up in a book of the "Service Design Principles" series.