What Are the Basics of Service Design?
by
Daniele Catalanotto
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The First Draft of Anything Is Shit
What Are the Basics of Service Design?
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What Are the Basics of Service Design?
Learn the basics principles for good Service Design in just 6 videos.
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Table of contents
What Are the Basics of Service Design?
by
Daniele Catalanotto
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Contents
Contents
Draft
Thank you 💌
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Thank you 💌
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What is design?
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What is design?
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What is a service?
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What is a service?
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So what is Service Design?
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So what is Service Design?
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The First Draft of Anything Is Shit
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The First Draft of Anything Is Shit
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Make It Easy for Customers to Come Back
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Make It Easy for Customers to Come Back
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Selling Is Not the End, It’s the Start
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Selling Is Not the End, It’s the Start
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Always Think About What Happens Before and After Your Service
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Always Think About What Happens Before and After Your Service
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Every Customer Mistake Is Your Mistake
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Every Customer Mistake Is Your Mistake
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It’s Your Fucking Job to Know What I Should Buy
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It’s Your Fucking Job to Know What I Should Buy
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Going further
Draft
Going further
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