Here is the overview of all the new Service Design content I've created in the last few days:

• An invitation to a webinar I'm hosting:
  Touching the Substance of Hospitality through Information Systems with Mario Saba, organized by the Swiss Service Design Network.

• A Service Design Principle draft for my next book:
  Use less digital resources

• A Service Design Q&A:
  How can you create a very creative stakeholder map?

• A backstage blog article:
  Why am I organizing a writer retreat?

• Two Life Principles drafts for my son:
  Tools are made for creation, not consumption
  Ask what if everybody will do this?

As a bonus you'll also find at the end links to 3 positive news from elsewhere to end on a high note.

Greetings from Basel, Switzerland,

Daniele 🧔🏻‍♂️

p.s. As always, you'll find more details below 👇
for when you have the time to read this newsletter.

Service Design Principles series

I'm writing the fifth book in the series Service Design Principles, where I explore simple tips, tricks and provocations that can help us make services a little bit less shitty for the people who use them and the planet that hosts them.

Service Design Q&A

I'm slowly building a library of answers to the most common questions about Service Design. Here are the new ones:

Tiny Life Principles for my son

I'm working on a children book series where I'll share life lessons I've learned that I think can be of help to him. At this stage, I'm collecting some rough notes. Here are the latest ones:

Tools are made for creation, not consumption.
In short: If you use a tool more to consume than to create something with it, you either should ditch the tool, or rethink how you use it.

Ask what if everybody will do this?
In short: When you do an action ask yourself: What would happen if everybody did the same thing? If the result is a worse world, pain for me or someone else, then maybe that action isn't worth doing.

Backstage Blog

I love to explain how I'm building educational content. I'm trying to be as transparent as possible so that it might motivate others to create such content too. These are the latest blog posts I've written:

Positive news from elsewhere 

I’m an optimist and as there is so much bad news out there at the moment, I want at my scale to rebalance things by sharing also some positive news for service owners and creators. 

• Solar power surpasses coal as EU energy source: Solar energy has become the EU’s fastest-growing power source, contributing 11% to its supply. Overall, strong growth in solar and wind have boosted the share of renewables to 47%, up from 34% in 2019. (DW via GoodNews)

• A library of quality fashion items has opened in Fribourg Switzerland. This fashion library is made by Lauren a student from the Master in Business Communication at University of Fribourg. (Found via RTS Suisse Good Newsletter), see the news story in French)

• Gentler tool for gynecologist (Original French, English translation): Swiss start-up Aspivix has created a new instrument for manipulating and spreading the cervix in a gentler way. Studies seem to show a 73% less pain for patients during the insertion of intra-uterine devices and 83% less bleeding during or after the procedure. (RTS)

If you want more positive news make sure to checkout the website positive.news that offers more in depth articles.