Get my Coaching Canvas

A one page Canvas to help coaches better onboard coachees and measure the impact of their coachings.

How does the Coaching Canvas work?

Discover the three sections of the Canvas:

1. Setup: Create the setup for a more impactful and focused coaching session When the question is clear and what type of coach your coachee needs, it makes the coaching session much more adapted to the needs of the person.

2. Take visual notes: Visualizing key ideas helps your coachee go out with more than words in their minds, they have a clear vision of where they want to go.

3. Closure: Help your coachee decide what is one action that they will do next based on their coaching. Make the impact of the session visible by asking the coachee to reflect what has changed for them after this session and by rating how they felt before, and feel now on a scale of 1 to 10.

Test your new service idea on top of an existing service.

That's one of the key learnings that I loved in this conversation with Tetyana Kalyuzhna. She wanted to try out a mental health walk service in the forest.

Instead to building everything from scratch, she added a few paper notes on an existing trail from Vita Parcours for an afternoon, with reflection prompts, below the physical exercice poster guides, and observed how people interacted with it.

Sometimes the smartest prototype of the service we want to build is to build on top of an existing one to see how people react.

Why is this smart?

• There were already users, she didn't have to recruit them

• There is already infrastructure, she didn't have to build it

• It's in a real setting, not a test done in a lab

The full 24 minutes conversations covers even more:

• Personal Portrait: Get to meet a Service Designer with a background in Fine Art and Book Illustration bringing visual thinking into Service Design.

• Mental Health & Nature: Discover how movement and landscape can be used as a mental gym to bridge therapy sessions.

• Prototyping: See how Tetyana tested her ideas through workshops, exhibitions, and hacking existing services like Vita Parcours.

• Master Experience: Learn about the benefits of a part-time Master’s program and the power of interdisciplinary collaboration.

• Call for Collaboration: Find out how you can participate in Tetyana’s research and experiments.

Thanks again Tetyana Kalyuzhna for the inspirations :)

How can you prototype and test stakeholder commitment?

In short: "Intent devices" can be a good alternative to Letters of Intent to test real commitment from stakeholders and partners. For example, ask a key partner to give you their logo to add on your landing page, or ask a key stakeholder to share a quote that you can add in a presentation to the management board.

How do you know if you're testing the right assumptions in prototyping?

In short: A true risky assumption to test is one that makes you feel stressed when you think of testing them. If you feel stressed it means that there is real danger that if this is wrong your project fails. And that’s something you want to test first.

How do you bring every stakeholder up to speed in three slides?

In short: Use three introduction slides to onboard everyone before presenting your Service Design work, to make sure nobody fucks your project by questioning why it exists and why it’s done like this.

• Remind the brief: Show who gave it and highlight the three most important elements.

• Share research findings: Present what you learned with direct quotes and evidence.

• Present the updated brief: Explain how you adjusted the scope based on your research.