What's the difference between a test and a prototype?

In short: a test is a way of trying something with others by showing or asking them something. A prototype is something new that you create that can, but is not always, tested.

What are the different types of prototypes?

In short:

• Prototype for synthesis: something you build to understand a service, or an idea.

• Prototype for strategic testing: a prototype to test the direction or value of a big idea.

• Prototype for touchpoint improvement: a prototype to test what is the best way to create or improve a specific interaction.

How many different prototypes should I build or test?

In short: I'm a sucker for building and testing very different ways of solving the same idea in order to learn the most possible. And three is my favorite number. It's enough to push people to imagine that there could be other ways of doing, enough to make them critical, and not too much so that it doesn't confuse people.

What's one of the quickest service prototypes you can create?

In short: A storyboard with three service moments that each include a title, short description and a doodle is super fast to create. It takes 15 minutes and you have already something you can test. As it's fast to create, it makes it easy to test several different ideas.

What should I do when I'm not sure how to prototype?

In short:

• Make a storyboard: when you are clear about the what but not the how.

• Co-create with users and stakeholders: when you are not sure what would be useful.

• Use a mapping tool with an assumption map: when you don't know which part to prototype first (the mapping tool can be a Value Proposition Canvas, a Business Model Canvas, a Service Blueprint, etc.)

• Get inspired by a test library: there are many tools library out there, check them for inspiration.

How to transform a workshop schedule in slides in one minute within Notion?

In short: Create a minute by minute workshop schedule like usual. Ask Notion Agent to transform it in slides. To do it faster, add a shortcut with prompt in your Notion Agent setting page.

How to adapt class workshops to different speeds and needs?

In short: Set two groups in the same room:

• Self guided group: this group gets the end result goal, and figures out the way to work based on what they read

• Step by step group: this group gets a step by step workshop mode with one task after one another, time for clarifying questions before starting, and clear guidance on how much time should be used for this step.

How to give a course with only illustrations?

In short:

• Draw in small format to think and plan.

• Re-draw in big format for the class.

• Write about the sketches to add depth, tease the class with this and add it as references for the curious learners

• Hide and reveal each sketch during the class to guide the class.