This clip is part of a one-hour-long webinar about the Future of In-House Service Design with Marc Fonteijn. You can watch the full webinar here.

In summary

  • Build a support structure around you, such as coaching, mentorship, or communities.

  • Keep a document to track achievements and congratulate colleagues.

  • Reflect on wins and frame success in a monthly email or other sharing platform.

  • Practice gratitude and mindfulness to stay motivated and combat feelings of isolation.