Swiss Innovation Academy Community

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A little community where we imagine together new Service Design Principles and where Daniele shares early drafts of new Service Design Principles that will end up in his next book.
Daniele Catalanotto
2d

Focus on No- or Low-Tech Solutions

An illustration of a person doing a traditional tea ceremony

These days, everyone wants to slap some AI on a project. A few years ago, it was all about making a mobile app. Before t...

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Daniele Catalanotto
3d

Celebrate Ending Things and Not Doing Things

An illustration of two people at a birthday party, one holding a cake and the other one blowing the candles

We started this big project at a large NGO, and guess what? We decided it wasn't worth continuing. So, when I went to th...

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Daniele Catalanotto
4d

Ask yourself What Would God Do?

An illustration with people from different religions being happy together

Imagine this. You're about to do something pretty stupid, and as your hand reaches for your smartphone or wallet, you se...

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Daniele Catalanotto
5d

Do the Deathbed Test

An illustration of a family with grand parents and a kid on the shoulders of his grand father

Picture this scene from the future: you’re on your deathbed. Your grandkids and great-grandkids are right there, holding...

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Daniele Catalanotto
1w

Make people affected by your decision part of the decision

An illustration of a person holding a key next to a door that opens to a huge castle

Imagine this. A friend you haven’t seen for months, decides where your family will live. He’s making the final call. Fla...

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Daniele Catalanotto
1w

Refuse to help people isolate themselves

An illustration of a person in vacation with a laptop in front of a beautiful island landscape.

"I hate this!".

"That's the whole point!"

I was at a service idea presentation by a learner from the Master of Service De...

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Daniele Catalanotto
2w

Start with What You Already Have

An illustration of a soup and a spoon

Often when I run workshops with communities to imagine new futures, they first always focus on what's missing. We're so ...

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Daniele Catalanotto
Feb 4

Use less digital resources

We all know that we have to turn off the light when we go out of the room to save some energy. We all know that we don't...

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Daniele Catalanotto
Jan 27

Do the “edge of the mattress check”

When you have a hard time going out of bed or doing some work, it’s often the signal of something deeper. 

It can mean we...

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Daniele Catalanotto
Jan 20

Don’t be a dick while saving the world

There are important things we need to change in our way of living. And it’s urgent. So it’s natural that we might get an...

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