Action question
What is one aspect of your service where you feel blocked to make it more sustainable?
How did people in the past solve similar issues?
And what could you steal from the past and import it in the present?
Going further
You can find the book Slow Productivity here.
Daniele's notes
This is the first shitty draft of this principle
This principle might one day make it in the fifth book in the "Service Design Principles" series that explores how to better serve humans and the planet.
If you're curious about service design principles, you can get the four previous books in the series, with proofread principles and less grammatical creativity.