A Service Design Principle for better decision making

When I present an offer for my consulting services, I often show the “Do nothing option”. In this option, I show the benefits of not working with me.

"You’ll save 8K and about 5 hours of preparation work by not doing that project”.

Sometimes stopping to do something is also a pretty strategic move. It can be smart to stop because we are certainly already overworked. Doing nothing will bring you back to a more normal life.

What if the next time you were evaluating options on how to continue with a project, you would say: let’s not do anything!

We often forget to do this because it’s so simple and obvious, but the impact is still pretty significant.

Little side notes

• This is the second draft of this Service Design Principle.

• I was able to reduce the lengths by 47.34% compared to the first version.

• Once adapted, even more, this principle will be part of the book "Service Design Principles 201-300"

• As always feel free to share comments, feedback or personal stories to improve this principle.