Introduction

There is a saying that says you always should fail with grace. That's the topic for this tiny 6-videos course.

Making mistakes or having to show error messages is part of any service or product. Even if you are billion dollar company you'll still need from time to time to show an error message.

Here, we will learn together how you can better handle errors so that you give to your customers the right information when shit goes down.

Error Management

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  • Thank you 💌
  • Introduction
  • Don’t Solve Every Problem You Are Asked to Solve
  • Do the Penis Test and Think About What Could Go Wrong
  • Let Users Undo Their Mistakes
  • Explain Why This Error Just Happened
  • Suggest Something After the Error
  • Stop Giving Coupons When You Failed
  • Going further