How to find out if you make people feel like shit?
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Introduction
Eat Your Own Shit
Use the Honestly, Would You Do That? Test
Be Ready to Get Slapped by Your Customers If You Ask Them Feedback
Great Ideas from Yesterday Might Suck Today
Test Your Service with Extreme Users Who Will Break Everything
Don’t Ask, Observe Behaviors
Don’t Ask for Feedback, Hunt for Feedback.mp4
Bonus video: How to use Advanced Search on Twitter
Do Not Send Surveys to a Small Team
Going further 🎁
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How to find out if you make people feel like shit?
Buy now
Learn more
Thank you 💌
Introduction
Eat Your Own Shit
Use the Honestly, Would You Do That? Test
Be Ready to Get Slapped by Your Customers If You Ask Them Feedback
Great Ideas from Yesterday Might Suck Today
Test Your Service with Extreme Users Who Will Break Everything
Don’t Ask, Observe Behaviors
Don’t Ask for Feedback, Hunt for Feedback.mp4
Bonus video: How to use Advanced Search on Twitter
Do Not Send Surveys to a Small Team
Going further 🎁
12 Lessons
Thank you 💌
Introduction
Eat Your Own Shit
Use the Honestly, Would You Do That? Test
Be Ready to Get Slapped by Your Customers If You Ask Them Feedback
Great Ideas from Yesterday Might Suck Today
Test Your Service with Extreme Users Who Will Break Everything
Don’t Ask, Observe Behaviors
Don’t Ask for Feedback, Hunt for Feedback.mp4
Bonus video: How to use Advanced Search on Twitter
Do Not Send Surveys to a Small Team
Going further 🎁