How to find out if you make people feel like shit?
- Buy now
- Learn more
- Thank you 💌
- Introduction
- Eat Your Own Shit
- Use the Honestly, Would You Do That? Test
- Be Ready to Get Slapped by Your Customers If You Ask Them Feedback
- Great Ideas from Yesterday Might Suck Today
- Test Your Service with Extreme Users Who Will Break Everything
- Don’t Ask, Observe Behaviors
- Don’t Ask for Feedback, Hunt for Feedback.mp4
- Bonus video: How to use Advanced Search on Twitter
- Do Not Send Surveys to a Small Team
- Going further 🎁

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Don’t Ask, Observe Behaviors

How to find out if you make people feel like shit?
- Buy now
- Learn more
- Thank you 💌
- Introduction
- Eat Your Own Shit
- Use the Honestly, Would You Do That? Test
- Be Ready to Get Slapped by Your Customers If You Ask Them Feedback
- Great Ideas from Yesterday Might Suck Today
- Test Your Service with Extreme Users Who Will Break Everything
- Don’t Ask, Observe Behaviors
- Don’t Ask for Feedback, Hunt for Feedback.mp4
- Bonus video: How to use Advanced Search on Twitter
- Do Not Send Surveys to a Small Team
- Going further 🎁

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