In this short course, you'll learn how to build a service blueprint the lazy way. What does that mean? I'll share with you five principles that will help you to get the essential information in your service blueprint quickly and avoid making it overwhelming for people who have to use it.

But before that, I'll share a template that you can use to kickstart the creation of your blueprint, and that contains the blocks that I use in most of my own service blueprints.

Finally, I'll give you a few links and additional resources for when you'll have more time and want to go deeper in your understanding of the service blueprint tool.