Put sticky notes on a wall and use them to build clarity

An illustration of two people putting sticky notes on the wall

In meetings, instead of having one guy taking notes that are invisible to everyone else, I write keywords on sticky notes that I put on the wall where everyone can see them.

When there is a disagreement in the conversation the sticky notes are a great tool to make sure that people speak about the same thing. As the facilitator you can point to a sticky note on the wall and say: "Hey bob, I think you are speaking about this idea right? Great, but the feedback that Anna is giving is about this one, right Anna?"

It's much easier to have a physical object to point to instead of using just words sometimes. In my experience this has avoided a lot of misunderstandings and unneeded tensions.