Q&A: Service Design Principles Library
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The basics of Service Design Principles

▶️ What's a Service Design Principle?
▶️ Are Service Design principles metaphors or literal?
Where do principles come from?
What makes a good Service Design Principle?
Writing Service Design Principles

How to write a Service Design Principle?
How to write a good Service Design principle title
How to find the right level of depth for a Service Design Principle?
▶️ How many Principles can you extract from one story?
▶️ I don't like to write, how to write a Service Design Principle?
▶️ How do I edit the text of my Service Design Principles
How can I make it easier to come back and edit a Service Design Principle?
▶️ What are apps that make it faster to write Service Design Principles?
▶️ What are apps that help write clearer Service Design Principles?
How do Service Design Principles evolve over time?
How to name your Service Design Principles?
▶️ What are ethical considerations when building a Service Design Principles Library?
▶️ Where can I find Service Design Principles ideas and inspirations?
How long should my principles be?
Should my principles be opinionated?
What’s a smart way to illustrate a Service Design Principle?
Building a principles library

▶️ What is a Service Design Principles Library?
▶️ Why should I create my own principles library?
How to start your own Service Design Principle library?
▶️ What's the minimal version of a Service Design Library?
▶️ How does a Service Design Principle Library look like?
▶️ What are the different types of Service Design Libraries?
▶️ What are the different profiles of people creating a Service Design Library?
▶️ What's the mindset of someone who builds his own Service Design Principles Library?
▶️ How to organize your Service Design Principles Library?
▶️ What tools to use to create your own Service Design Principles Library?
How do I manage the references of my Service Design Principles?
▶️ What are recommended books to start your Service Design Library?
The habit of collecting Service Design Principles

What are metrics you can track in your service design principle library?
▶️ What are healthy goals to have for a Service Design Principles Library?
▶️ What are daily practices I could have to build my own Service Design Library?
▶️ How can you create your writing routine?
▶️ How hard should you work on your Service Design Principles Library?
▶️ How to keep the motivation when building a Principles Library over years
Shared Principles Library and Library for teams

How to pitch the value of Service Design principles?
What are the advantages of writing your Service Design Principles in the open and how to do it?
▶️ Should you co-create service design principles?
▶️ How to define principles for a project?
▶️ How to build a Service Design Library Principles for a team?
▶️ How can you make a Service Design Principles Library that is useful for others too?

Building a principles library

12 Lessons