▶️ How hard should you work on your Service Design Principles Library?
Summary of the video
It's like an endurance sport: It's a practice you'll do over the years that's never really finished.
80% of low intensity: The goal is not to burn out but to improve over time.
Do it like Emerson, who reached out to the South Pole first: Do the same amount every day no matter what. As learned in the book "Effortless".
In one graph
Source: TED talk by Stephen Seiler, see below
TED talk to go further
Book to go further
Read the book "Effortless: Make It Easier to Do What Matters Most" by Greg McKeown.
A community question
This question was part of the fifth Service Design webinar: The Power of Principles. You can rewatch the full webinar for free with all the show notes and slides.
✨ Made with assistance of AI.
The transcript of the video was made using Descript.