The original content prepared by Daniele Catalanotto for this book is provided under a Creative Commons Attribution-NonCommercial-ShareAlike 4.0 International (CC BY-NC-SA 4.0) Licence.

This means you are free to:
  • Share — copy and redistribute the material in any medium or format
  • Adapt — remix, transform, and build upon the material

Service Blueprint for lazy people

Learn how to build a Service Blueprint in a fast and efficient way like a lazy innovator.

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