What the fuck is Service Design?

Service design is the field that allows to use the design thinking for the construction of services and products system, focusing on the generation of relevant user experiences.

An answer by Filipe Campelo Xavier da Costa

Porto Alegre, Brazil
Professor of Design and User Experience at UNISINOS, Brazil (Universidade do Vale do Rio dos Sinos)

Upcoming Book: What the fuck is Service Design?

Dozens of Service Designers, around the world, explain what Service Design really is and why it matters to you.

Already enrolled?
Sign in to continue learning.