Introduction
Introduction
Free Course: What is the Service Designer mindset?
1. Service designers focus on a human-centered approach
1. Service designers focus on a human-centered approach
2. Service designers love to make shit happen
2. Service designers love to make shit happen
4. Service designers don’t think in terms of silos but in journeys
4. Service designers don’t think in terms of silos but in journeys
5. Service designers deal with uncertainty
5. Service designers deal with uncertainty
Bravo! You made it to the second chapter of this course! 🙌 In the previous chapter, you learned that service designers have a human-centered approach. In this chapter, we will uncover a new character trait that defines how service designers work.
Service designers love to make shit happen
In this second chapter, you learn that services designers love to make shit happen fast and as often as possible ⚡️. You learn that a good service designer
Prefers to create a shitty first draft than speaking for hours about it;
Sees failure not as a problem but as the most awesome learning opportunity, and;
Has a special method to fail faster by choosing the right amount of work he puts in his first drafts.