When did I write this course?

When did I write this course?

An illustration of two people putting sticky notes on a wall

I wrote the first version of this course when I was working as an innovation coach within the Salvation Army in Switzerland.

The course was published internally in French and German. This version is English was the draft that we used to translate the course in these two languages. It hasn't been proofread but that's good news for you: I didn't spend money on proofreading, so I can give you access to this course for free. If you see any typos, don't hesitate to share them in the comments.

The Salvation is a church and social work community. That's why in this course the examples shared will be in the context of either church or social work.

But no matter the context, you'll quickly realize that meetings and people are basically the same whatever the context. They often suck, and it's pretty easy to not make them suck.

Free Facilitation Course: Simple tips for less terrible meetings

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Introduction

  • Meet your coach
  • What you won't learn
  • The three big meeting problems we'll tackle
  • The seven tricks I'll teach you
  • When did I write this course?

1. Setup roles and rules so that it feels like a game

  • Introduction
  • Set the time keeper role or bad cop
  • Set the caring parent role or good cop
  • Set minimal rules and make people agree to them personally
  • Remember this

2. Define a time limit per topic to ensure you end up on time

  • Introduction
  • Realize that you have less time than planned
  • Set a buffer time
  • Set a visible timer for each topic
  • Remember this

3. Use sticky notes to show where the discussion is

  • Introduction
  • Put sticky notes on a wall and use them to build clarity
  • Use one sticky note per idea, group it and move it
  • Write in an easy to read way
  • Remember this

4. Create a parking space for new ideas and off topic elements

  • Introduction
  • Make the parking visible and tell the story
  • Have time? Review the parking at the end
  • In a rush? Add categories in your parking
  • Remember this

5. Use votes to not talk for hours about what's already obvious

  • Introduction
  • Give multiple dots to vote and make it fun
  • Use faith or another culturally relevant voting criteria
  • Use multiple rounds of votes for complex decisions
  • Remember this

6. Make people work in smaller groups and then share the summary

  • Introduction
  • Split for discussion and join for sharing
  • Make groups of no more than 4
  • Give a clear challenge, a clear timing and a clear end result
  • Remember this

7. Separate the mindsets to make it less confusing

  • Introduction
  • Separate coming up with ideas and deciding
  • Separate the criteria when deciding
  • Mark the separation of mindsets
  • Remember this

What you learned and how to make it stick

  • Introduction
  • Review the summary and the one thing to remember
  • Learn by teaching
  • Make a plan

End notes

  • Introduction
  • Thank you note
  • License