How can I use AI responsibly in my Service Design work?
How can I use AI responsibly in my Service Design work?
Q&A: Philosophy and Mindset questions about Service Design
Good and Bad
Good and Bad
Efficiency and Service Design
Efficiency and Service Design
As at the time, we haven't much distance with our usage of AI, and there isn't regulation about the usage of AI, I believe the one thing that is very practical and down to earth that we can do is to share openly when we're using AI.
In my own work, I now disclose:
When I use AI
What type of AI tool I used
And the level of use it was: is it fully based on AI, or did AI provide a first shitty draft
When the work is only done by me, I don't disclose that as I feel this is just what people expect normally.
The inspirations
This was inspired by Strategic Designer Krasi Bozhinkova when she shared a story by FastCompany where they asked the studio Artefact to imagine three prototypes that could inspire others. One of which was simple labels:
The website ai-label.org offers an open-source alternative to this idea of AI labels:
Going further
To go further, you can read a tiny blog article I wrote on "How and why I'm using AI labels in my digital brain".