Where can I learn more on how to use Service Design in everyday life?

Where can I learn more on how to use Service Design in everyday life?

An illustration of a dad playing soccer with a toddler

In short:

  • Watch Leili's webinar with 4 practical ways to bring Service Design in all your life.

  • Read Maria's newsletter (in Italian) to see how parenting and Service Design collide

  • Watch my free video course to see how to use Service Design for mental health, relationships, growth and parenting.

Leili's webinar

In the "Everyday Service Design" webinar, Leili Mirzakhalili shared her personal journey of applying service design principles to daily life, inspired by her first experience as a client of a service design agency. She highlighted four key learnings.

Leili also answered many questions from the audience, sharing how visual thinking and sketching can make complex problems feel less overwhelming and more approachable.

You can get access to the recording of the webinar, a summary, links to all the resources mentioned and the full transcript here:

Get full access to Leili's webinar

Maria's newsletter (in Italian)

A screenshot of Maria's newsletter

Maria Carla Sarrecchia writes a newsletter where she shares how she applies Dervice Design skills and mindsets to her family life. There she shares her personal experiments, reflections, and tools. The blog is in italian, but you can read it in English here via Google translate.

See Maria's newsletter

My tiny video course

A screenshot of my video course about everyday life Service Design

I've created a tiny video free course that has about 30+ short videos where I explore how you can bring Service Design skills outside of work to use it in your personal life to not hate your mother-in-law, not throw your kid through the window and be a bit more relaxed.

In it I cover five key themes:

  1. How I use Service Design skills to suck less in my relationships

  2. How I use Service Design for a better Mental Health

  3. How I use Service Design to grow as an adult

  4. How I use Service Design skills to survive adult life

  5. How I use Service Design skills to be an okay dad

Get access to the video course

Q&A: Philosophy and Mindset questions about Service Design

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  • ▶️ What are the different stages of the maturity of Service Design within an organization?
  • ▶️ What's the invisible role of the service designer within an organization?
  • Does making things fun have a real impact?

Inspiration

  • How can I create and share a compelling service design vision?
  • What are great quotes to inspire service design work?
  • What does a service design company need to be successful?

Beyond Service Design

  • How can service design skills be used outside of work in day to day life?
  • ▶️ Is Service Design becoming a religion?
  • How can Service Design improve my mental health?
  • Where can I learn more on how to use Service Design in everyday life?

Values in Service Design

  • ▶️ How can service designers help decolonize design?
  • How can I use company values in my Service Design work?
  • How can I spot innovation theatre or Service Design theatre?
  • ▶️ How can I use the company culture in your service design work?

Good and Bad

  • ▶️ Can "bad" service be "good" service?
  • ▶️ Should we really make all experiences less shitty?
  • ▶️ What's too much service?
  • ▶️ Can you design a too good workplace?
  • What are the advantages and disadvantages of using a service design approach?
  • ▶️ What are some of the biggest misunderstandings and myths about service design?
  • Do you have to be a dick to be a great design leader?
  • What are some of the dark sides of Service Design?
  • Will Service Design save the world?

Future and past of Service Design

  • ▶️ How has Service Design changed over the last years?
  • ▶️ What's the history of Service Design?
  • What comes after Service Design?
  • Will AI remplace Service Designers?
  • How can I use AI responsibly in my Service Design work?

How to name things in Service Design

  • Should Service Design have another name?
  • ▶️ How should we call the people we serve?
  • What's the difference between playful experiences and gamified experiences?

Efficiency and Service Design

  • How to not lose the time we save from better tools and processes?