How can service design skills be used outside of work in day to day life?

How can service design skills be used outside of work in day to day life?

In December 2022, I wrote in my newsletter a piece called “We all serve others. You too”

There I explained that:

  1. We all design experiences for others: when you throw a party, you have to make choices about music, the type of food, the timing, how you welcome people, what types of games you’ll play, etc. These are all things that you do so that people have a lovely time together and with you.

  2. The art of designing experiences is Service Design: creating a lovely time for people is exactly what Service Design tries to do.

  3. We are the Service Designers of our lives: in some way, we are all service designers, as we all create experiences for others.

  4. We can all benefit from Service Design skills: As Service Design is the art of creating lovely experiences, and we all try to do it, we can all benefit from the skills and knowledge that Service Design brings in order to help us create better experiences for the people around us.

So in short, Service Design can help you in your personal life to:

  • Throw better parties (what in Service Design we call: designing an experience)

  • Ask better questions to your loved ones in order to better understand what they really want from you (what in Service Design we call: doing user interviews)

  • Solve problems without stress (what in Service Design we call: ideation and prototyping)

Go further

I've created a tiny video course that goes further in this idea.

Discover the course

Q&A: Philosophy and Mindset questions about Service Design

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  • ▶️ What are the different stages of the maturity of Service Design within an organization?
  • ▶️ What's the invisible role of the service designer within an organization?
  • Does making things fun have a real impact?

Inspiration

  • How can I create and share a compelling service design vision?
  • What are great quotes to inspire service design work?
  • What does a service design company need to be successful?

Beyond Service Design

  • How can service design skills be used outside of work in day to day life?
  • ▶️ Is Service Design becoming a religion?
  • How can Service Design improve my mental health?
  • Where can I learn more on how to use Service Design in everyday life?

Values in Service Design

  • ▶️ How can service designers help decolonize design?
  • How can I use company values in my Service Design work?
  • How can I spot innovation theatre or Service Design theatre?
  • ▶️ How can I use the company culture in your service design work?

Good and Bad

  • ▶️ Can "bad" service be "good" service?
  • ▶️ Should we really make all experiences less shitty?
  • ▶️ What's too much service?
  • ▶️ Can you design a too good workplace?
  • What are the advantages and disadvantages of using a service design approach?
  • ▶️ What are some of the biggest misunderstandings and myths about service design?
  • Do you have to be a dick to be a great design leader?
  • What are some of the dark sides of Service Design?
  • Will Service Design save the world?

Future and past of Service Design

  • ▶️ How has Service Design changed over the last years?
  • ▶️ What's the history of Service Design?
  • What comes after Service Design?
  • Will AI remplace Service Designers?
  • How can I use AI responsibly in my Service Design work?

How to name things in Service Design

  • Should Service Design have another name?
  • ▶️ How should we call the people we serve?
  • What's the difference between playful experiences and gamified experiences?

Efficiency and Service Design

  • How to not lose the time we save from better tools and processes?