People
This workshop is organized by three Service Design lovers who use Service Design skills in all aspects of their everyday life. From parenting, relationships and even mental health.
Creator of the Swiss Innovation Academy. Created a video course about Everyday Service Design.
Freelance Service Designer, doodler and previous speaker at the Everyday Service Design Webinar held by the Swiss Service Design Network.
Senior Service Designer who runs a Newsletter about the intersection of parenting and Service Design.
Expectations settting
This workshop is not for everybody. If you:
don't practice Service Design
have issues writing in English
don't like fast paced workshops
want to keep total control on the ideas you share with the community
want to observe rather than participate
can't work in solo
are not used to remote tools like Zoom, Canva, Miro
want to be absolutely sure everything you share will make it in the final handbook
are not comfortable with others then adapting your early shitty drafts
Then don't join this workshop as you'll be frustrated.
The goal of this workshop is to generate many everyday life Service Design activities that Daniele, Leili and Maria can then take as an inspiration, adapt, select and hopefully publish in a handbook shared with the wider community.
Of course, for each element you have been a part of (by either generating an idea of an activity, or by developing an activity card, your name will be mentioned as a clear source of inspiration.
Schedule
This is a fast paced ideation workshop that will serve as a basis for a future handbook on how to use Service Design skills to solve everyday life problems.
20:00-20:10
Discover the workshop goals and setup.
20:10-20:20
Generate exercices based on a list of everyday life context and a list of Service Design skills. Participants mix them to create an exercice title.
20:20-20:30
Participants assign themselves to the exercises that they want to develop
20:30-20:50
Each participant develops at least one exercise based on the ideation process. The exercice can be totally new or based on personal experience.
Each exercice has an “activity card” with title, context, activity, duration, skill, description, etc.
20:50-21:00
Wrap up and thank you words.
The book idea
Our goal is to create a handbook that presents a selection of the best ideas to use Service Design skills in everyday life moments.
We imagine that each activity card that we select out of the workshop could take a spread after some additional editing and improvements. Our goal is also to highlight who are the people that made the first shitty drafts and inspired this specific activity card.
FAQ
You've got questions. We've got answers.
We believe that Service Design can be of a huge help outside of the workplace. All the three of us, Daniele, Leili and Maria, have used Service Design in aspects of everyday life.
But we have noticed only a small portions of Service Design practitioners do the same.
We want to inspire more Service Design professionals to not only use the treasure of Service Design at work, but also at home, with friends, with family, and in all aspects of their life.
No. This is not a webinar it's a workshop. The end results matter not the process.
This is not a webinar that you can register to and watch later.
All the work that will be generated during this workshop will be under a Creative Commons License that allows anybody, you included to:
Modify, adapt the work
Make commercial use of it
As long as people mention the authors.
That's not sure.
The raw results of the workshop will be shared publicly. But what makes it into the final handbook is a creative decision that will be made by Daniele, Leili and Maria.