This is a copy of the Service Design Newsletter I sent on September 18th 2023. You can join the Service Design newsletter here to get future updates directly in your inbox.

Hi, lovely human 👋

This week, I've worked on this new Service Design content that I'd love to share with you:

• A little story about the international pre-release book tour 🌏 📘 I'm organising with some of the smartest service design nerds from all around the world

• 3 new answers to Service Design Questions (about mental health 😇, storyboarding 🎨 and service design vision 🛣️).

• 1 backstage blog articles 👀 about the time it takes to build a digital second brain for service design

Greetings from Switzlerland,

Daniele 🧔🏻‍♂️
p.s. As always, you'll find all below for when you have the time to read this newsletter.

Announcing the pre-release international book tour

I'm excited to announce the names of the first 9 guests joining me in my international pre-release book tour.

But before I share the names with you, you might say:

What's this international book door thing? And what's your book all about?

The format of the book tour

Basically, I'm sharing in advance chapters of my book "Service Design Principles 301 to 400" with other services and nerds and experts from all around the world.

Each person we see is one chapter, and then we'll discuss it in more detail.

We'll explore:

• What is something that resonated with them? And to which they have maybe additional insights and story to make it even more interesting.

• We'll also explore the bad stuff. What is it in that chapter that they don't agree with? Where they have another opinion, which could be very interesting and make the book even better.

• Because these are super nerds and experts, they have more to share.

  That's why I ask them to share resources to go further with the topic of that specific chapter.

All accessible on video

So that's the discussion we will have.

And this will all be recorded in video and will be shared with the community.

The guests of the book

So, who are the first crazy ones to join me in this international pre-release book tour?

Meet Roberta, Ben, Megs, Turki, Juneza, Dan, Deidre, Steph and Bertrand 👇

Thank you

Thank you so much to Roberta, Ben, Megs, Turki, Juneza, Dan, Deidre, Steph and Bertrand for joining me in this little adventure we will share with the community.

In the next weeks, I'll announce more guests that will join me for this book tour and will also share the first videos of this book tour.

p.s. to be sure to get the videos of the book tour, you can signup here for free.

New Service Design Questions

I'm slowly building a library of answers to the most common questions about Service Design. Here are the new ones:

1. How can I create and share a compelling service design vision?

2. What are the mental health challenges a service designer will be faced with?

3. How can I create a storyboard if I don’t know how to draw?

Backstage blog articles

I love to explain how I'm building educational content. I'm trying to be as transparent as possible so that it might motivate others to create such content, too. These are the latest blog posts I've written:

1. How long does it take to import content in my digital brain?